Maps of any kind are shaped by their purposes - to aid navigation, exploitation, reuse, demarcation, identity power claims and facilitate sensemaking, to name but a few. An inventory of purposes (if you manage to compile one) should help to clarify a typology of forms, and they should help identify useful processes and tools (to modify slightly the sequence of your question elements). Knowledge mapping can tend to get hung up on either on the form we are familiar with first, or on the process we use to develop a map,and think too little about the originating need or purpose.
Purpose
Maps of knowledge (whether intra-organisation,community-based or societal) tend to serve the following functions:
Locate knowledge resources and "owners"
Show relationships between any combination of knowledge resources, people, locations, activities/processes
Track flows of information and knowledge
Encourage reuse
Identify gaps (can exploit map forms produced for other purposes)
Track development of knowledge, trends in knowledge landscapes
Aid navigation of knowledge resources (eg taxonomies and site structures)
Assess value of resources (this could just as well be an inventory, but a map could help illustrate the multiplication potential from combining resources)
Improve the exploitation of knowledge resources
encourage peer review and renewal of knowledge resources
Approach
Reflect on the organisation's mission
Identify the key business processes
Identify what the knowledge is required for these processes
Identify who uses the knowledge in the process to create the value
Concept
Maps of any kind are shaped by their purposes - to aid navigation, exploitation, reuse, demarcation, identity power claims and facilitate sensemaking, to name but a few. An inventory of purposes (if you manage to compile one) should help to clarify a typology of forms, and they should help identify useful processes and tools (to modify slightly the sequence of your question elements). Knowledge mapping can tend to get hung up on either on the form we are familiar with first, or on the process we use to develop a map,and think too little about the originating need or purpose.
Purpose
Maps of knowledge (whether intra-organisation,community-based or societal) tend to serve the following functions:
Approach
Resources